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1fr;gap:13px}.stack{display:grid;gap:13px}.split-layout{display:grid;grid-template-columns:1.35fr .65fr;gap:16px}.question-list{display:grid;gap:8px}.question-item{border:1px solid #edf0ed;border-radius:8px;padding:10px}.question-item p{font-size:11px;margin:0 0 7px}.question-item span{font-size:9px;color:var(--muted)}.copy-row{display:flex;align-items:center;gap:8px}.copy-row input{flex:1;min-width:0}.danger-line{display:flex;justify-content:space-between;align-items:center;padding:12px 0;border-top:1px solid var(--line);gap:14px}.danger-line:first-child{border-top:0}.toast-region{position:fixed;right:20px;bottom:20px;z-index:100;display:grid;gap:8px;pointer-events:none}.toast{background:#183d35;color:#fff;border-radius:9px;padding:11px 14px;box-shadow:var(--shadow);font-size:11px;max-width:340px;animation:toast-in .2s ease}.toast.error{background:#8c3b32}@keyframes toast-in{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.modal-backdrop{position:fixed;inset:0;background:rgba(12,35,30,.42);z-index:60;display:grid;place-items:center;padding:18px}.modal{width:min(100%,520px);max-height:90vh;overflow:auto;background:#fff;border-radius:14px;padding:22px;box-shadow:0 24px 70px rgba(0,0,0,.18)}.modal-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:18px}.modal-head h2{margin:0}.mobile-shade{display:none}

@media(max-width:1120px){.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.client-card{grid-template-columns:42px minmax(140px,1.5fr) repeat(2,minmax(60px,.7fr)) auto}.client-number:nth-of-type(4){display:none}.client-card-actions{grid-column:3/-1;justify-content:flex-end}.content-grid{grid-template-columns:minmax(0,1.25fr) minmax(240px,.8fr)}.workspace{padding-left:25px;padding-right:25px}.topbar{padding:0 25px}}
@media(max-width:850px){.shell{display:block}.sidebar{transform:translateX(-100%);transition:transform .22s ease}.shell.nav-open .sidebar{transform:translateX(0)}.mobile-shade{display:none;position:fixed;inset:0;background:#102f2a66;z-index:15}.shell.nav-open .mobile-shade{display:block}.main-area{margin-left:0}.mobile-menu{display:inline-grid;place-items:center;width:34px;height:34px;border:1px solid var(--line);background:#fff;border-radius:8px;color:var(--ink)}.topbar{height:60px}.workspace{padding-top:25px}.inbox-layout{grid-template-columns:minmax(250px,.83fr) minmax(360px,1.17fr);height:calc(100vh - 140px)}.client-card{grid-template-columns:35px minmax(120px,1.5fr) repeat(2,minmax(55px,.6fr))}.client-card-actions{grid-column:2/-1;justify-content:flex-end}.content-grid{grid-template-columns:1fr 1fr}.setting-layout{grid-template-columns:minmax(0,1.2fr) minmax(250px,.8fr)}}
@media(max-width:650px){.auth-shell{grid-template-columns:1fr}.auth-art{display:none}.auth-main{padding:30px 22px;align-items:flex-start}.auth-mobile-brand{display:flex;align-items:center;gap:10px;margin-bottom:42px}.auth-card h2{font-size:25px}.topbar{padding:0 15px}.top-date,.online-indicator{display:none}.workspace{padding:23px 15px 40px}.page-heading{align-items:flex-start;flex-direction:column;margin-bottom:19px;gap:12px}.heading-actions{width:100%}.stat-grid{gap:9px}.stat-card{padding:14px;min-height:100px}.stat-value{font-size:23px}.content-grid{grid-template-columns:1fr}.panel{padding:16px}.inbox-layout{height:auto;min-height:0;display:block}.conversation-list{max-height:calc(100vh - 155px);min-height:240px}.conversation-detail{display:none;height:calc(100vh - 134px);min-height:500px}.inbox-layout.has-selection .conversation-list{display:none}.inbox-layout.has-selection .conversation-detail{display:flex}.detail-top{padding:10px}.detail-actions .wide-action{display:none}.message-area{padding:15px 12px}.contact-fields{gap:5px}.contact-field{padding:6px}.contact-field strong{font-size:9px}.message-composer{padding:9px}.settings-card{padding:16px}.setting-layout,.split-layout{grid-template-columns:1fr}.input-pair,.two-col,.admin-settings-grid{grid-template-columns:1fr}.client-card{grid-template-columns:35px minmax(120px,1fr) auto;gap:10px;padding:13px}.client-number{display:none}.client-card-actions{grid-column:2/4}.section-toolbar{align-items:flex-start;flex-direction:column}.toolbar{width:100%}.toolbar .search-input{flex:1;width:0}.date-range{width:100%;flex-wrap:wrap}.date-range input{flex:1;width:90px}.data-table th,.data-table td{padding:10px 11px}.usage-row{grid-template-columns:minmax(90px,1fr) minmax(65px,1.5fr) 54px;gap:8px}.bar-track{width:80px}.auth-main{min-height:100vh}.modal-backdrop{padding:10px;align-items:end}.modal{max-height:94vh;border-radius:14px 14px 6px 6px;padding:19px}.topbar-left .crumb{font-size:11px}.heading-actions .btn{flex:1}.conversation-card{padding:11px 9px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation-duration:.01ms!important;animation-iteration-count:1!important;scroll-behavior:auto!important;transition-duration:.01ms!important}}
.weekday-picks{display:flex;flex-wrap:wrap;gap:8px;margin:2px 0}.weekday{display:inline-flex;align-items:center;gap:4px;border:1px solid var(--line);border-radius:7px;padding:6px 8px;color:#60716a;font-size:10px}.weekday input{accent-color:var(--green)}.presence-settings{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding-top:14px;margin-top:12px;border-top:1px solid var(--line)}.presence-settings label{font-size:11px;font-weight:700}.presence-settings small{flex-basis:100%;font-size:10px}.saved-replies{display:grid;gap:10px}.saved-reply{border:1px solid #edf0ed;border-radius:9px;padding:11px}.saved-reply strong{font-size:11px}.saved-reply p{font-size:10px;color:var(--muted);white-space:pre-wrap;margin:6px 0}.danger-link{color:var(--red)}.team-row-actions{display:flex;gap:5px;align-items:center}.knowledge-options{display:flex;gap:8px;margin-bottom:18px}.modal-wide{width:min(100%,690px)}.preview-card{padding:0;border:0;background:#f2f5f2;border-radius:12px;margin-top:15px}.preview-window{overflow:hidden;border:1px solid #e5eae5;background:#fff;border-radius:12px}.preview-head{display:flex;align-items:center;gap:9px;padding:12px;background:var(--preview-brand,#145d52);color:#fff;border-radius:10px 10px 0 0;font-size:11px}.preview-brand-icon{display:grid;place-items:center;width:25px;height:25px;background:#ffffff2c;border-radius:50%}.preview-online{margin-left:auto;font-size:9px;color:#e1f1e8}.preview-body{padding:16px;min-height:135px}.preview-message{display:inline-block;border-radius:2px 9px 9px 9px;padding:9px 11px;background:#f1f5f1;font-size:10px;line-height:1.5;max-width:90%}.preview-hint{margin-top:14px;text-align:center;font-size:9px;color:#97a39c}.preview-input{display:flex;justify-content:space-between;padding:9px 10px;border:1px solid #e3e8e3;border-radius:8px;margin:0 9px 9px;color:#98a39d;font-size:10px}.preview-input span{background:#145d52;color:#fff;border-radius:5px;padding:3px 6px}.knowledge-summary>details>summary{cursor:pointer}.knowledge-summary>details{padding:0}.knowledge-summary>details[open]{z-index:1}.knowledge-summary .knowledge-edit{padding:0}.weekday-picks small{display:block}@media(max-width:650px){.knowledge-summary{gap:7px;padding:11px}.knowledge-doc-icon{width:31px;height:31px}.knowledge-summary>.btn-small{padding:5px 7px;font-size:10px}.team-row-actions{flex-direction:column;align-items:flex-end}.knowledge-options{flex-direction:column}.weekday-picks{gap:5px}}
.admin-filter-row{display:flex;gap:8px;min-width:min(100%,440px)}.admin-filter-row .toolbar-select{width:auto;min-width:150px}.admin-conversation-card .conversation-card-meta .status-pill:first-child{max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media(max-width:650px){.admin-filter-row{width:100%;flex-direction:column}.admin-filter-row .toolbar-select{width:100%}}
.auth-links{display:flex;justify-content:flex-end;margin-top:8px}.auth-links .btn-link{font-size:12px}

.signout-button{display:flex;align-items:center;justify-content:center;gap:6px;min-height:32px;padding:6px 8px;border:1px solid rgba(220,239,228,.22);border-radius:8px;background:rgba(255,255,255,.08);color:#e1eee8;font-size:10px;font-weight:750;white-space:nowrap;cursor:pointer;transition:background .16s ease,color .16s ease}
.signout-button span[aria-hidden]{font-size:15px;line-height:1}
.signout-button:hover{background:rgba(255,255,255,.16);color:#fff}
.impersonation-banner{display:flex;align-items:center;justify-content:space-between;gap:14px;max-width:1318px;margin:14px auto 0;width:calc(100% - 72px);padding:12px 15px;border:1px solid #d9e9df;border-radius:10px;background:#edf7f0;color:#315b49;font-size:11px}
.impersonation-banner>div{display:grid;gap:3px}
.impersonation-banner strong{font-size:11px;color:#1f4e3e}
.impersonation-banner .btn{flex:0 0 auto}
.is-impersonating .presence-settings{display:none}
@media(max-width:650px){.impersonation-banner{width:auto;margin:10px 16px 0;align-items:flex-start;flex-direction:column}.impersonation-banner .btn{width:100%}.signout-button{padding:6px 7px}}

.preview-launcher-wrap{display:flex;justify-content:flex-end;padding:18px 14px 14px}
.preview-brand-icon .preview-header-icon{display:block;width:19px;height:19px;filter:brightness(0) invert(1)}
.preview-brand-icon .preview-header-logo{display:block;width:21px;height:21px;object-fit:contain;border-radius:4px;background:#fff}
.preview-launcher{display:flex;align-items:center;justify-content:center;gap:12px;width:min(205px,100%);min-height:56px;padding:0 18px;border:0;border-radius:24px;background:var(--launcher-color,#3999a6);color:#fff;box-shadow:0 12px 32px rgba(19,47,53,.2);font-size:16px;font-weight:650;white-space:nowrap}
.preview-launcher[data-size=medium]{gap:16px;width:min(250px,100%);min-height:76px;padding:0 22px;border-radius:30px;font-size:21px}
.preview-launcher[data-size=large]{gap:20px;width:min(312px,100%);min-height:104px;padding:0 30px;border-radius:34px;font-size:28px}
.preview-launcher>span:last-child{overflow:hidden;text-overflow:ellipsis}
.preview-launcher .launcher-preview-icon{display:block;width:24px;height:24px;flex:0 0 24px;filter:brightness(0) invert(1)}
.preview-launcher .launcher-preview-logo{display:block;width:24px;height:24px;flex:0 0 24px;object-fit:contain;border-radius:5px}
.preview-launcher .launcher-preview-glyph{display:grid;place-items:center;width:22px;height:22px;flex:0 0 22px;font-size:20px;line-height:1}
.preview-launcher[data-size=medium] .launcher-preview-icon{width:32px;height:32px;flex-basis:32px}
.preview-launcher[data-size=medium] .launcher-preview-logo{width:30px;height:30px;flex-basis:30px}
.preview-launcher[data-size=medium] .launcher-preview-glyph{width:28px;height:28px;flex-basis:28px;font-size:25px}
.preview-launcher[data-size=large] .launcher-preview-icon{width:40px;height:40px;flex-basis:40px}
.preview-launcher[data-size=large] .launcher-preview-logo{width:36px;height:36px;flex-basis:36px}
.preview-launcher[data-size=large] .launcher-preview-glyph{width:34px;height:34px;flex-basis:34px;font-size:29px}
.launcher-permission-note>div{display:grid;gap:4px}
@media(max-width:650px){.preview-launcher-wrap{padding:12px 10px 10px}.preview-launcher{min-height:52px;padding:0 14px;gap:9px;border-radius:22px;font-size:14px}.preview-launcher[data-size=medium]{min-height:66px;padding:0 18px;gap:12px;border-radius:25px;font-size:18px}.preview-launcher[data-size=large]{min-height:80px;padding:0 22px;gap:14px;border-radius:27px;font-size:22px}.preview-launcher .launcher-preview-icon{width:20px;height:20px;flex-basis:20px}.preview-launcher .launcher-preview-logo{width:20px;height:20px;flex-basis:20px}.preview-launcher .launcher-preview-glyph{width:20px;height:20px;flex-basis:20px;font-size:18px}.preview-launcher[data-size=medium] .launcher-preview-icon{width:28px;height:28px;flex-basis:28px}.preview-launcher[data-size=medium] .launcher-preview-logo{width:27px;height:27px;flex-basis:27px}.preview-launcher[data-size=medium] .launcher-preview-glyph{width:26px;height:26px;flex-basis:26px;font-size:23px}.preview-launcher[data-size=large] .launcher-preview-icon{width:32px;height:32px;flex-basis:32px}.preview-launcher[data-size=large] .launcher-preview-logo{width:30px;height:30px;flex-basis:30px}.preview-launcher[data-size=large] .launcher-preview-glyph{width:29px;height:29px;flex-basis:29px;font-size:25px}}

/* Keep conversation actions readable as labels grow on smaller screens. */
.detail-top{flex-wrap:wrap}.detail-actions{flex-wrap:wrap;justify-content:flex-end}

/* Reflow to the available workspace width, including the space used by the sidebar. */
.workspace{container-name:workspace;container-type:inline-size}
.workspace :is(.panel,.settings-card,.stat-card,.content-grid>*,.setting-layout>*,.split-layout>*,.client-list,.client-name,.client-number,.field,.stack,.table-wrap){min-width:0}
.content-grid,.setting-layout,.split-layout{grid-template-columns:minmax(0,1fr)}
.page-heading,.section-toolbar,.panel-header,.date-range,.segmented,.admin-filter-row{flex-wrap:wrap}
.page-heading>div:first-child,.panel-header>div{min-width:0;flex:1 1 220px}
.panel-header>.text-link{flex:0 0 auto;white-space:nowrap}
.heading-actions{max-width:100%}.heading-actions .btn{white-space:nowrap}
.client-list{container-name:clients;container-type:inline-size}
.client-card{min-width:0;grid-template-columns:34px minmax(0,1fr) auto auto;gap:12px}
.client-card>*{min-width:0}.client-name{overflow-wrap:anywhere}
.client-card .client-number{display:block}.client-card-actions{grid-column:2/-1;justify-content:flex-start}
.client-card-actions .btn{white-space:nowrap;flex:0 0 auto}
.usage-row{grid-template-columns:minmax(0,1fr) minmax(35px,1.5fr) auto}
.copy-row{flex-wrap:wrap}.copy-row .snippet-box{flex:1 1 200px;min-width:0}
.field :is(input,select,textarea),.composer-box textarea{min-width:0;max-width:100%}
.detail-person{min-width:0}.detail-person>span:last-child{min-width:0;overflow-wrap:anywhere}
.composer-toolbar,.conversation-card-meta{flex-wrap:wrap}.composer-toolbar .toolbar-select{max-width:100%}
.topbar-left,.topbar-right{min-width:0}.topbar-left .crumb{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sidebar{overflow-y:auto}.sidebar-top>.brand-mark{flex-shrink:0}
@container workspace (min-width:1000px){.content-grid{grid-template-columns:minmax(0,1.55fr) minmax(0,.9fr)}}
@container workspace (min-width:800px){.setting-layout{grid-template-columns:minmax(0,1.4fr) minmax(0,.8fr)}.split-layout{grid-template-columns:minmax(0,1.35fr) minmax(0,.65fr)}}
@container clients (min-width:780px){.client-card{grid-template-columns:34px minmax(0,1fr) auto auto auto}.client-card-actions{grid-column:auto;justify-content:flex-end}}
@container clients (max-width:400px){.client-card{grid-template-columns:34px minmax(0,1fr);padding:13px}.client-card .client-number{grid-column:2}.client-card-actions{grid-column:1/-1}}
@container workspace (max-width:760px){
  .stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .inbox-layout{display:block;height:auto;min-height:0}
  .conversation-list{max-height:calc(100dvh - 160px);min-height:240px}
  .conversation-detail{display:none;height:calc(100dvh - 134px);min-height:520px}
  .inbox-layout.has-selection .conversation-list{display:none}
  .inbox-layout.has-selection .conversation-detail{display:flex}
  .detail-person .mobile-menu{display:inline-grid;place-items:center}
  .admin-settings-grid,.two-col{grid-template-columns:minmax(0,1fr)}
}
@container workspace (max-width:360px){.stat-grid,.input-pair{grid-template-columns:minmax(0,1fr)}.contact-fields{grid-template-columns:minmax(0,1fr)}.detail-actions{justify-content:flex-start}}
@media (min-width:651px) and (max-width:1050px){.topbar-right .online-indicator{display:none}}
@media(max-width:650px){.page-heading>div:first-child{flex:0 1 auto}}
@container workspace (min-width:301px) and (max-width:360px){.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
/* Compact super-admin provider editor */
.agency-ai-settings{padding:0;overflow:hidden}
.agency-ai-accordion>summary{align-items:center;cursor:pointer;display:flex;gap:16px;list-style:none;padding:20px 22px}
.agency-ai-accordion>summary::-webkit-details-marker{display:none}
.agency-ai-summary-copy{display:grid;gap:4px;flex:1;min-width:0}
.agency-ai-summary-copy strong{color:var(--ink,#18352f);font-size:18px}
.agency-ai-summary-copy small{color:var(--muted,#7d8e89);font-size:13px}
.moderation-badge{background:#e8f4ee;border-radius:999px;color:#216c55;display:inline-flex;flex:0 0 auto;font-size:12px;font-weight:700;padding:7px 10px;white-space:nowrap}
.moderation-badge.attention{background:#fff0e8;color:#a24d38}
.agency-accordion-mark{align-items:center;border:1px solid var(--line,#dfe7e3);border-radius:10px;color:var(--green,#145d52);display:flex;font-size:22px;height:36px;justify-content:center;transition:transform .18s ease;width:36px}
.agency-ai-accordion[open] .agency-accordion-mark{transform:rotate(45deg)}
.agency-provider-form{border-top:1px solid var(--line,#e3e9e5);padding:20px 22px 22px}
.agency-provider-form>.subtle{margin:0}
.agency-provider-grid{display:grid;gap:14px;grid-template-columns:repeat(3,minmax(0,1fr))}
.agency-provider-card{border:1px solid var(--line,#dfe7e3);border-radius:12px;min-width:0;padding:14px}
.agency-provider-card legend{color:var(--ink,#18352f);font-size:16px;font-weight:750;padding:0 6px}
.agency-provider-top{align-items:center;display:flex;justify-content:space-between;margin-bottom:12px}
.agency-provider-top .checkbox-row{margin:0}
.agency-provider-fields{display:grid;gap:10px}
.agency-provider-fields .field{margin:0}
.agency-provider-fields .field small{font-size:11px}
.agency-provider-fields select{background:#fff;border:1px solid var(--line,#dfe7e3);border-radius:8px;color:var(--ink,#18352f);font:inherit;min-height:42px;padding:8px 10px;width:100%}
.agency-clear-key{font-size:12px;margin:0}
.agency-moderation-status{background:#f5faf7;border:1px solid #dceae1;border-radius:12px;display:grid;gap:12px;padding:16px}
.agency-moderation-status.is-unconfigured{background:#fff9f5;border-color:#f0ded3}
.agency-moderation-status>p{color:var(--muted,#72827d);font-size:13px;margin:0;max-width:100ch}
.moderation-heading{align-items:center;display:flex;gap:12px;justify-content:space-between}
.moderation-heading h3{color:var(--ink,#18352f);font-size:17px;margin:2px 0 0}
.moderation-facts{display:grid;gap:10px;grid-template-columns:repeat(3,minmax(0,1fr))}
.moderation-facts>div{background:#fff;border:1px solid var(--line,#e3e9e5);border-radius:9px;display:grid;gap:4px;padding:10px 12px}
.moderation-facts strong{color:var(--muted,#72827d);font-size:11px;text-transform:uppercase}
.moderation-facts span{color:var(--ink,#18352f);font-size:13px;font-weight:650}
.moderation-last-failure{background:#fff4ef;border:1px solid #f0d8ce;border-radius:9px;color:#8d4837;display:grid;font-size:12px;gap:5px;padding:11px 12px}
.moderation-last-failure>span{color:#94695b}
.moderation-last-failure p{margin:0}
.moderation-test-row{align-items:center;display:flex;flex-wrap:wrap;gap:10px}
@media(max-width:1000px){.agency-provider-grid{grid-template-columns:1fr}.agency-provider-fields{grid-template-columns:repeat(2,minmax(0,1fr))}.agency-clear-key{align-self:end;grid-column:1/-1}}
@media(max-width:700px){.agency-ai-accordion>summary{flex-wrap:wrap}.agency-ai-summary-copy{flex-basis:calc(100% - 54px)}.agency-ai-accordion>summary>.moderation-badge{margin-left:0}.moderation-facts{grid-template-columns:1fr}}
@media(max-width:620px){.agency-ai-accordion>summary{gap:10px;padding:16px}.agency-ai-summary-copy strong{font-size:16px}.agency-ai-summary-copy small{max-width:48vw}.agency-provider-form{padding:16px}.agency-provider-fields{grid-template-columns:1fr}.agency-clear-key{grid-column:auto}.moderation-heading{align-items:flex-start;flex-direction:column}}

.preview-welcome{text-align:center;padding:12px 4px 20px;overflow-wrap:anywhere}.preview-welcome>span{display:grid;place-items:center;width:48px;height:48px;margin:0 auto 12px;border-radius:50%;background:var(--green-pale);font-size:26px}.preview-welcome h3{margin:0 0 8px}.preview-welcome p{font-size:13px;line-height:1.5;margin:0}
.knowledge-activity-row{grid-template-columns:minmax(0,1fr) auto;gap:12px;cursor:default}
.knowledge-activity-row:hover{background:transparent}
.knowledge-activity-row .activity-copy strong{white-space:normal;overflow-wrap:anywhere}
.knowledge-activity-row>.btn{justify-self:end;width:auto;max-width:100%;white-space:nowrap}
@container workspace (max-width:520px){.knowledge-activity-row{grid-template-columns:minmax(0,1fr)}.knowledge-activity-row>.btn{justify-self:start}}

/* AMP Spark Pro identity */
.brand-mark,.auth-brand .brand-mark,.sidebar .brand-mark{display:block;width:40px;height:40px;flex:0 0 40px;border-radius:0;background:transparent;object-fit:contain}
.brand-name{white-space:nowrap;font-size:17px;letter-spacing:-.04em}
.auth-brand .brand-mark,.auth-mobile-brand .brand-mark{width:48px;height:48px;flex-basis:48px}
.auth-brand .brand-name,.auth-mobile-brand .brand-name{font-size:23px}
.sidebar-top{gap:9px;padding-left:2px;padding-right:2px}